Frequently Asked Questions
Answers regarding scheduling, pricing estimates, service results, and operational details.
How do I schedule a service appointment?
Schedule by calling our booking line at +1 (855) 657-8885 during booking hours (Mon–Sun, 7:00 AM–8:00 PM). We will confirm the service location, availability, vehicle condition, and package scope.
Why are prices listed as "Starting at"?
Baseline prices apply to standard sedan vehicles in average condition. Larger vehicles (SUVs, trucks) or vehicles requiring heavy contamination removal require additional time, materials, and labor, which affects final quotes.
How should I prepare my vehicle prior to arrival?
We ask customers to clear out all personal belongings, trash, and valuable items from cabins and boot compartments so technicians can thoroughly clean all surfaces safely.
Will machine polishing remove deep paint scratches?
Single-stage machine polishing enhances surface gloss and removes micro-swirls. Deep scratches that penetrate beyond the clear coat layer into the primer cannot be fully buffed out and require specialized paint repair.
What payment methods are accepted?
Accepted payment methods and when payment is due are confirmed during booking. This website does not collect card or bank details and does not process online payments.
Do you provide mobile and facility appointments?
Yes, appointment format is confirmed by phone and depends on the requested service, service location, utilities, weather, and schedule availability. Call before traveling to confirm the correct arrangement.
Are detailing results guaranteed?
We commit to the approved service scope and reasonable care, but results depend on the vehicle’s materials, age, condition, prior work, and defect depth. Deep scratches, failing paint, permanent stains, and damaged trim may require repair beyond detailing. Limitations are discussed during inspection.
What is your cancellation policy?
We request at least 24 hours’ notice for cancellations or rescheduling when practical. Any deposit or cancellation fee must be disclosed and accepted when booking; see our Terms & Conditions for details.